Jackie

Provider

Medical Assistant & Weight Loss Advocate at Express Med Spa

Before she ever joined the clinical team, Jackie Umgelder was a client at Express Med Spa. Struggling with her weight and emotional well-being, Jackie made the brave decision to try semaglutide-based weight loss. In just 9 months, she lost 130 pounds, transformed her health, and reignited her purpose.

“My journey is proof of what’s possible with the right support and tools. I am no one special. If I can do it, so can you.”

Now, Jackie is a Lead Medical Assistant at Express Med Spa in Mount Greenwood (Chicago) and Frankfort, where she walks alongside others pursuing similar transformations.

Jackie’s Weight Loss Journey: From Client to Caregiver

Jackie’s story isn’t one of overnight success or filtered perfection. It’s one of consistency, courage, and deep personal accountability. With the clinical guidance of the Express Med Spa team, she embraced:

  • Weekly semaglutide injections
  • Lifestyle coaching and habit shifts
  • Regular check-ins and support from providers who genuinely cared

As she lost over 100 pounds, Jackie gained something else: a calling.

“This isn’t about chasing skinny. It’s about reclaiming your energy, your health, and your life.”

Services Jackie Supports

As a Lead Medical Assistant, Jackie now plays an integral role in:

Semaglutide Weight Loss Protocols

Jackie supports patient progress through our semaglutide programs by assisting with:

  • Dosing education
  • Progress tracking
  • Lifestyle habit reinforcement

Vitamin & Metabolism Support

  • Patient encouragement and realistic planning

Skin & Aesthetic Support

 

Why Patients Trust Jackie

Jackie isn’t someone reading from a script. She’s lived the weight loss rollercoaster. Her compassion isn’t performative—it’s personal. She knows what it feels like to:

  • Step on the scale and feel defeated
  • Wonder if anything will ever work
  • Want to give up before you even start

That’s exactly why patients request Jackie by name when beginning their weight management journey.

She brings:

  • Empathy rooted in experience
  • Accountability without judgment
  • Inspiration grounded in reality

Med Spa Locations

Jackie is available by appointment at both:

Serving patients from Beverly, Evergreen Park, Mokena, and beyond.

FAQs

Did Jackie really lose 130 pounds?

Yes. Jackie lost 130 pounds in 9 months using semaglutide weight loss injections. Her journey is now part of how she educates and supports current patients.

Can I talk with Jackie during my consultation?

Absolutely. Jackie is a key member of the medical support team and often participates in weight loss and skin care consults.

Does Jackie provide other support beyond weight loss?

Yes. Jackie helps facilitate:

  • Post-procedure care for chemical peels, laser, and microneedling
  • B12 energy shots
  • Coordination of treatments with nurse injectors and estheticians

Book with Jackie

Whether you’re ready to start your weight loss journey or want help with skin and wellness services, Jackie brings care rooted in real-life results.

🔹 Book at Express Med Spa Mount Greenwood
🔹 Book at Express Med Spa Frankfort