Jackie, expert provider at Express MedSpa specializing in aesthetic and wellness treatments

Medical Assistant

Jackie Umgelder, MA

GLP/GIP, weight loss

I help clients with medically supervised weight loss.

Jackie, expert provider at Express MedSpa specializing in aesthetic and wellness treatments
Jackie Umgelder, CMA, is a lead medical assistant at Express Med Spa in Frankfort who supports clients through medically supervised weight loss. She came to the practice as a client herself, losing 130 pounds in nine months on a GLP-1 program before joining the clinical team.

Jackie Umgelder, MA

MA

Jackie Umgelder is a certified medical assistant and the lead medical assistant at Express Med Spa, working with clients on medically supervised weight loss at the Frankfort and Mount Greenwood clinics. Her route into the field was not a clinical one. She arrived as a patient, started a GLP-1 weight loss program under the practice’s supervision, and lost 130 pounds over nine months. That experience is the reason she does this work, and it is why clients starting the same program tend to find her easy to talk to. She supports the weight loss programs day to day: dosing education, progress tracking between appointments, and the habit work that decides whether the medication does its job. She also assists with the vitamin and metabolism injections the clinics offer, including B12, lipotropic, NAD+ and glutathione.

Book With Jackie Umgelder, MA

Chicagoland Med Spa Reviews

What Clients Say About Jackie Umgelder, MA

  • Amanda Schlagel
    Jackie & Tammy were absolutely amazing! Took my 7 year old to get her ears pierced for the 1st time after she got scared going to a tattoo parlor. Everyone was SO friendly & explained step by step what was happening to make her feel comfortable. She got a little mirror & picked a prize from the toy chest! I had 3 different neighbors recommend this Med Spa & would also HIGHLY recommend! Very impressed
    Amanda Schlagel
    Google Review
  • Kristina Rotroff
    I love Jackie! She’s always gentle with my daughters. We only go to Express Medspa in Frankfort for their piercings.
    Kristina Rotroff
    Google Review
  • Bella Nawrocki
    Me and my best friend went for our triples, we got our seconds last year at this place and Jackie is amazing! We went to her both times and made the experience so fun and relaxing. She was the best!
    Bella Nawrocki
    Google Review
  • Julie Ernst
    Took my 3 yr old here to get her ears pierced, and Jackie is absolutely a gem!! She made it such a fun experience for my daughter and I, 10/10 recommend!!
    Julie Ernst
    Google Review
  • Helen Wheeler
    Express Med Spa is simply the best!! The best decision I ever made!! You have to go to see Jackie!!
    Helen Wheeler
    Google Review
  • Ashley Boone
    Highly recommend Jackie! She answered all my questions and was super down to earth. There are a bunch of option for GLP1's online and I'm happy with my decision. Reasonable price also. Thanks again!
    Ashley Boone
    Google Review
  • Katie Miller
    Jackie was fantastic! Highly recommend! My daughter loves her new ear piercing 😀 Glad we chose here.
    Katie Miller
    Google Review
  • Maureen D
    Jackie is really sweet and down to earth. After reading the really great reviews about her on google I decided to give the GLP1 a shot. It works. There’s a reason why everyone and their mother is on them. They really do work.
    Maureen D
    Google Review
  • Jackie Umgelder
    If you’re looking for weight loss solutions look no further. Their weight loss services are affordable and truly work. What sets them apart is that they are real people with real stories and proven success. Jackie one of the providers below.
    Jackie Umgelder
    Google Review
  • Heather Strass
    Great Facility! I personally see Jackie at Express medspa and let me tell you, she is one of the most personable and down to earth people I have ever met. The care and kindness she puts into making her clients feel comfortable is unmeasurable. Always greets me with a smile and a warm hello. I highly recommend visiting express medspa for their variety of services but if you want exceptional customer service…she’s your gal. I wish I could give her 10 stars. She is more than deserving of them. Dont believe me?! Make that appointment and ask for Jackie ♥️ Thank you express medspa! Your whole team is wonderful (she’s just my favorite)! -Heather
    Heather Strass
    Google Review
  • Kaitlin Knapp
    Shoutout to Jackie at Express Med Spa! She is seriously the sweetest medical assistant ever. From the moment I came in, she made me feel so comfortable and cared for. She’s super professional but also so friendly—it felt like I was chatting with a friend the whole time.Jackie explained everything clearly, kept checking in to make sure I was okay, and just made the whole experience stress-free. You can tell she genuinely cares about her patients and goes above and beyond to make sure you feel taken care of.If you get the chance to work with Jackie, you’re in great hands! She makes the spa experience 100x better. 💖
    Kaitlin Knapp
    Google Review
  • Kristina Lia
    Jackie is a PHENOMENAL provider! She is extremely knowledgeable, has great bedside manner, is relatable and kind. Most importantly she is a girls girl! She is supportive & will always have your back! From facials to weight loss, ear piercings & tattoo removal she will make sure you have the best experience possible. Book with her, you wont regret it!
    Kristina Lia
    Google Review


    Specialties

    Treatments Performed by Jackie

    • AquaFacial treatment performed by licensed aesthetician at Express Med Spa Shorewood IL

      Aqua Facial

      A medical-grade resurfacing treatment that combines deep cleansing, exfoliation, extraction, and hydration in a single 45–60 minute session. No downtime. Visible results the same day.
    • Does Microneedling Work For Acne Scars? microneedling treatment on forehead for collagen stimulation in southwest suburbs Illinois Does microneedling work for acne scars

      Microneedling Face

      Microneedling is one of the most effective treatments we offer for improving skin texture, reducing acne scars, and rebuilding collagen in the face. Using a medical-grade device, our nurse practitioners create controlled micro-channels in the skin that trigger your body's natural healing response. The result over time is smoother, firmer, more even-toned skin. No lasers. No chemicals. Just your own skin doing what it does best, with a little encouragement.
    • Patient celebrating weight loss success while standing on a scale during a medical weight loss program at Express Med Spa

      GLP-1 Medical Weight Loss Program

      Losing weight is not just about willpower. Hormonal changes, metabolism shifts, and years of dieting can make traditional methods feel impossible. Our GLP-1 Medical Weight Loss Program is a nurse practitioner-led, medically supervised program that works with your body's own hunger and satiety signals to help you lose weight in a way that is safe, structured, and sustainable. Every patient starts with a health assessment and lab work, and you will have ongoing clinical support throughout your journey.
    • AI generated editorial illustration showing how a microneedling pen is guided across the cheek during collagen induction therapy

      Microneedling

      Microneedling, also called collagen induction therapy, uses fine, sterile needles to create controlled micro-channels in the skin, prompting your body to rebuild collagen and elastin. It is one of the most versatile ways to soften acne scars, smooth uneven texture, refine enlarged pores, and ease fine lines and wrinkles for natural-looking skin rejuvenation. At Express Med Spa, microneedling is performed by licensed medical providers across our Chicagoland locations using the professional CytoPen® device, with options to match your goals: standard microneedling for the face, neck, and body, Sublative radiofrequency microneedling for deeper remodeling and skin tightening, and enhancement add-ons like PRP and stem cell growth factor. Below you will find how each option works, what it treats, what it costs, and where to book microneedling near you.
    • Nurse practitioner preparing a NAD+ injection for cellular energy at Express Med Spa in Chicago

      NAD+ Injections

      NAD+ injections replenish cellular energy. Each shot delivers nicotinamide adenine dinucleotide (NAD+) directly into the body to support mental clarity, metabolism, and healthy aging at the cellular level. At Express Med Spa, NAD+ injections are administered by licensed nurse practitioners across our Chicagoland locations as a quick, in-office alternative to a longer NAD+ IV drip. Here you will find how NAD+ injections work, what they cost, and where to book near you.
    • Professional B12 injection for energy and metabolism at Express Med Spa in Chicago

      B12 Injections

      B12 injections boost energy and metabolism. Each B12 shot delivers a concentrated dose of vitamin B12 to help your body convert food into energy, support red blood cell production, and ease fatigue. At Express Med Spa, B12 injections are administered by licensed nurse practitioners across our Chicagoland locations in a quick, in-office visit. Here you will find how B12 shots work, what they cost, and where to book near you.
    • Lipotropic skinny shot injection supporting fat metabolism at Express Med Spa in Chicago

      Lipotropic Injections

      Lipotropic injections accelerate fat metabolism. Each skinny shot combines fat-metabolizing amino acids, methionine, inositol, and choline, with B vitamins to help your body break down fat, support liver function, and sustain energy during weight loss. At Express Med Spa, lipotropic injections are administered by licensed nurse practitioners across our Chicagoland locations, often alongside a medical weight-loss plan. Here you will find how the skinny shot works, what it costs, and where to book near you.
    • Gloved provider holds a syringe at a patient's scalp during PRP hair restoration

      PRP Hair Restoration

      If your hair is thinning and over-the-counter products are not helping, PRP may be worth a closer look. At Express Med Spa, our nurse practitioners offer PRP and PRF hair restoration - in-office injections that use your own blood platelets to stimulate thinning hair - for both men and women. PRP works best for early-to-moderate pattern hair loss while the follicles are still active, and we will be honest with you: it is not a hair transplant, it is not a permanent cure, and results build gradually over a series of sessions. Every plan starts with a free consultation, led by Stefanie Drozd, MSN, APRN.
    • Laser facial hair removal treatment for upper lip and chin at Express Med Spa Frankfort IL

      Face Laser Hair Removal

      If you are tired of waxing, threading, or tweezing unwanted hair on your upper lip, chin, or cheeks, laser hair removal on the face offers a longer lasting option. At Express Med Spa, facial laser hair removal is performed by our nurse practitioners using medical-grade laser technology to gently reduce unwanted facial hair over a series of sessions. It is a safe, effective choice for many skin tones, and every plan begins with a consultation so we can match the treatment to your skin and hair.
    • SkinPen microneedling for acne scars and large pores at Express Med Spa Frankfort IL.

      Acne Scar Treatment

      If past breakouts have left scars, professional treatment can make a real, lasting difference in how your skin looks and feels. At Express Med Spa, our nurse practitioners treat acne scars with microneedling, sublative radiofrequency microneedling, and chemical peels, matched to your scar type. We will be honest with you about results: the right plan can significantly improve acne scars over a series of treatments, but no treatment erases them completely, and some deep scars are better served by a dermatologist. Every plan begins with a free consultation with Stefanie Drozd, MSN, APRN.
    • Woman receiving a professional facial treatment with a soft brush applying a clear mask to her cheek in a spa setting.

      Acne Treatment

      If acne is not responding to drugstore products, professional in-office treatment can help. At Express Med Spa, our nurse practitioners treat acne with a combination of medical-grade chemical peels, professional extractions, cortisone injections for painful cysts, and customized acne facials, matched to your skin and the type of acne you have. Every plan starts with a free consultation, and for moderate, severe, or cystic acne we will be honest with you about when a dermatologist should be part of your care. Treatment is led by Stefanie Drozd, MSN, APRN.
    • vi peel chemical peel forehead application skin resurfacing treatment Illinois. vi peel cost

      Chemical Peel

      A chemical peel is a medical-grade resurfacing treatment that lifts away dull, damaged surface skin to reveal a brighter, smoother, more even complexion underneath. At Express Med Spa, our nurse-administered VI Peel and Glow Peel treatments are tailored to your skin and your goals, whether that is fading sun and age spots, calming acne, softening fine lines, or simply restoring a healthy glow. Care is available at all four of our Chicagoland locations: La Grange, Frankfort, Shorewood, and Mount Greenwood.
    • A client receiving an IPL photofacial treatment for sun spots at Express Med Spa.

      IPL Photofacial

      IPL photofacial is one of the most requested skin rejuvenation treatments at Express Med Spa. Our nurse practitioner-led team uses the FDA-cleared Candela elos system to fade sun spots, calm redness, and even out skin tone, with little to no downtime.
    • Gloved provider uses a dermaplaning blade on a reclining patient's cheek

      Dermaplaning Facial in Chicagoland

      A dermaplaning facial at Express Med Spa uses a sterile surgical blade to lift away dead surface skin and peach fuzz in a single visit, leaving skin instantly smoother and makeup sitting flatter. Our licensed esthetician performs every treatment at all four Chicagoland locations, with no required downtime.
    • VI Peel chemical peel for hyperpigmentation and dullness in Frankfort IL.

      VI Peel in Chicagoland

      The VI Peel is a medical-grade chemical peel that resurfaces the top layers of skin to improve the appearance of sun and age spots, uneven tone, acne-prone skin, and early fine lines. It is formulated to work comfortably across a wide range of skin tones, with a predictable peeling cycle that runs about a week. Our nurse-practitioner-led team offers the VI Peel at all four Chicagoland locations: La Grange, Frankfort, Shorewood, and Mount Greenwood.
    • RF skin tightening procedure performed on neck area at Express Med Spa

      RF Skin Tightening in Chicagoland

      RF skin tightening heats the deeper layer of the skin to contract existing collagen and prompt your body to build more, firming the jawline, neck, and body without surgery. Our nurse-practitioner-led team performs it with the Sublime applicator on the Candela elos Plus at all four Chicagoland locations.
    • Express Med Spa provider performing a precise skin tag and mole removal treatment with a fine-tipped plasma pen device on a relaxed client
    • Nurse practitioner discussing Emsella chair pelvic floor treatment with a patient in the Mount Greenwood Chicago clinic
    • Happy client receiving STEM Facial treatment at Express Med Spa
    • Aesthetic nurse at Express Med Spas in Frankfort, IL preparing for Nano Tip treatment using CytoPen. Licensed provider offering clinical facial services.

      Microdermabrasion Facial (Nano Tip)

      A microdermabrasion facial polishes away the dull, dead cell layer sitting on the surface of your skin, so what shows through is smoother, brighter, and readier for your skincare. Express Med Spa performs it with a needle-free, crystal-free Nano Tip cartridge on the CytoPen S2, at all four Chicagoland clinics.
    • PRP application on a client’s cheek for skin rejuvenation and collagen stimulation

      Microneedling with PRP in Chicagoland

      Microneedling with PRP pairs collagen induction therapy with platelet-rich plasma drawn from your own blood. A small sample is spun in a centrifuge to separate the plasma, and that plasma is then used as the glide on your skin while the CytoPen creates thousands of controlled micro-channels. Because the channels are open as the plasma passes over them, your own platelet growth factors reach the layer of skin where collagen is rebuilt instead of sitting on the surface. It is the enhancement most often chosen for atrophic acne scars, uneven texture and early crepiness, and it is the treatment most people mean when they search for a vampire facial. At Express Med Spa it is a $195 add-on to any microneedling service, performed by licensed medical providers at all four Chicagoland clinics.
    • APRN performing Sublative RF Microneedling on patient during treatment session at Express Med Spa in La Grange, IL

      Sublative RF Microneedling in Chicagoland

      Sublative RF microneedling resurfaces skin with fractional radiofrequency energy. The Sublative applicator on our Candela elos Plus platform presses a grid of tiny electrode points against the skin and fires bipolar RF energy between them, creating controlled micro-injuries that reach the upper dermis while leaving most of the surface intact to speed healing. Because radiofrequency does not target pigment, it can be used across a wide range of skin tones. It is the resurfacing option our nurse-practitioner-led team most often recommends for acne scarring, rough or uneven texture, enlarged-looking pores and fine lines. Sessions are $495 for the face or one body area, performed by licensed medical providers at all four Chicagoland clinics.
    • Laser tattoo removal on hand using medical-grade device at Express Med Spa; fading ink on wrist with visible precision pulse.

      Laser Tattoo Removal

      Fade or remove unwanted ink with FDA-cleared Q-switched Nd:YAG laser tattoo removal at Express Med Spa in Frankfort, IL, with pricing that starts from $75 per session based on your tattoo's size.
    • Express Med Spa provider performing laser hair removal on a client's lower leg

      Laser Hair Removal in Chicagoland

      Shaving every other day, rebooking a wax every few weeks, and fighting ingrown hairs adds up over a year. At Express Med Spa, our nurse-practitioner-led team treats the face and body on a medical-grade Candela elos Plus laser, delivering permanent hair reduction over a short series of sessions at four Chicagoland clinics.
    • Nurse practitioner reviewing hormone lab results with a woman during a menopause hormone therapy consultation at Express Med Spa
    • Testosterone hormone replacement therapy preparation at Express Med Spa in Chicagoland
    • Express Med Spa provider positioning the blue LED whitening light during a DaVinci laser teeth whitening session
    • Nurse practitioner preparing an intramuscular glutathione wellness injection at Express Med Spa

      Glutathione Injections in Chicagoland

      Glutathione is an antioxidant compound your body already makes and uses inside nearly every cell. An intramuscular glutathione injection delivers a measured dose in a short in-office visit, with no IV line and without relying on digestive absorption. Our nurse practitioners review your health history and your goals first. Glutathione injections start at $55 at all four Chicagoland clinics.
    • Healthcare professional drawing blood for advanced lab testing at Express Med Spa

    Locations

    Where Jackie Practices

    Express Med Spa Frankfort, IL

    11 S White St #104, Frankfort, IL 60423
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    Express Med Spa Chicago Mount Greenwood

    3314 W 111th St, Chicago, IL 60655.
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    Background & Training

    Education & Credentials

    Education

    Everest
    Medical Assistant •

    Certifications

    N/A

    Awards

    N/A