
Jackie Umgelder, MA
GLP/GIP, weight loss

Jackie Umgelder, MA
Jackie Umgelder is a certified medical assistant and the lead medical assistant at Express Med Spa, working with clients on medically supervised weight loss at the Frankfort and Mount Greenwood clinics. Her route into the field was not a clinical one. She arrived as a patient, started a GLP-1 weight loss program under the practice’s supervision, and lost 130 pounds over nine months. That experience is the reason she does this work, and it is why clients starting the same program tend to find her easy to talk to. She supports the weight loss programs day to day: dosing education, progress tracking between appointments, and the habit work that decides whether the medication does its job. She also assists with the vitamin and metabolism injections the clinics offer, including B12, lipotropic, NAD+ and glutathione.
Chicagoland Med Spa Reviews
What Clients Say About Jackie Umgelder, MA
Jackie & Tammy were absolutely amazing! Took my 7 year old to get her ears pierced for the 1st time after she got scared going to a tattoo parlor. Everyone was SO friendly & explained step by step what was happening to make her feel comfortable. She got a little mirror & picked a prize from the toy chest! I had 3 different neighbors recommend this Med Spa & would also HIGHLY recommend! Very impressedAmanda SchlagelGoogle Review
I love Jackie! She’s always gentle with my daughters. We only go to Express Medspa in Frankfort for their piercings.Kristina RotroffGoogle Review
Me and my best friend went for our triples, we got our seconds last year at this place and Jackie is amazing! We went to her both times and made the experience so fun and relaxing. She was the best!Bella NawrockiGoogle Review
Took my 3 yr old here to get her ears pierced, and Jackie is absolutely a gem!! She made it such a fun experience for my daughter and I, 10/10 recommend!!Julie ErnstGoogle Review
Express Med Spa is simply the best!! The best decision I ever made!! You have to go to see Jackie!!Helen WheelerGoogle Review
Highly recommend Jackie! She answered all my questions and was super down to earth. There are a bunch of option for GLP1's online and I'm happy with my decision. Reasonable price also. Thanks again!Ashley BooneGoogle Review
Jackie was fantastic! Highly recommend! My daughter loves her new ear piercing 😀 Glad we chose here.Katie MillerGoogle Review
Jackie is really sweet and down to earth. After reading the really great reviews about her on google I decided to give the GLP1 a shot. It works. There’s a reason why everyone and their mother is on them. They really do work.Maureen DGoogle Review
If you’re looking for weight loss solutions look no further. Their weight loss services are affordable and truly work. What sets them apart is that they are real people with real stories and proven success. Jackie one of the providers below.Jackie UmgelderGoogle Review
Great Facility! I personally see Jackie at Express medspa and let me tell you, she is one of the most personable and down to earth people I have ever met. The care and kindness she puts into making her clients feel comfortable is unmeasurable. Always greets me with a smile and a warm hello. I highly recommend visiting express medspa for their variety of services but if you want exceptional customer service…she’s your gal. I wish I could give her 10 stars. She is more than deserving of them. Dont believe me?! Make that appointment and ask for Jackie ♥️ Thank you express medspa! Your whole team is wonderful (she’s just my favorite)! -HeatherHeather StrassGoogle Review
Shoutout to Jackie at Express Med Spa! She is seriously the sweetest medical assistant ever. From the moment I came in, she made me feel so comfortable and cared for. She’s super professional but also so friendly—it felt like I was chatting with a friend the whole time.Jackie explained everything clearly, kept checking in to make sure I was okay, and just made the whole experience stress-free. You can tell she genuinely cares about her patients and goes above and beyond to make sure you feel taken care of.If you get the chance to work with Jackie, you’re in great hands! She makes the spa experience 100x better. 💖Kaitlin KnappGoogle Review
Jackie is a PHENOMENAL provider! She is extremely knowledgeable, has great bedside manner, is relatable and kind. Most importantly she is a girls girl! She is supportive & will always have your back! From facials to weight loss, ear piercings & tattoo removal she will make sure you have the best experience possible. Book with her, you wont regret it!Kristina LiaGoogle Review
Specialties
Treatments Performed by Jackie

Aqua Facial
A medical-grade resurfacing treatment that combines deep cleansing, exfoliation, extraction, and hydration in a single 45–60 minute session. No downtime. Visible results the same day.
Microneedling Face
Microneedling is one of the most effective treatments we offer for improving skin texture, reducing acne scars, and rebuilding collagen in the face. Using a medical-grade device, our nurse practitioners create controlled micro-channels in the skin that trigger your body's natural healing response. The result over time is smoother, firmer, more even-toned skin. No lasers. No chemicals. Just your own skin doing what it does best, with a little encouragement.
GLP-1 Medical Weight Loss Program
Losing weight is not just about willpower. Hormonal changes, metabolism shifts, and years of dieting can make traditional methods feel impossible. Our GLP-1 Medical Weight Loss Program is a nurse practitioner-led, medically supervised program that works with your body's own hunger and satiety signals to help you lose weight in a way that is safe, structured, and sustainable. Every patient starts with a health assessment and lab work, and you will have ongoing clinical support throughout your journey.
Microneedling
Microneedling, also called collagen induction therapy, uses fine, sterile needles to create controlled micro-channels in the skin, prompting your body to rebuild collagen and elastin. It is one of the most versatile ways to soften acne scars, smooth uneven texture, refine enlarged pores, and ease fine lines and wrinkles for natural-looking skin rejuvenation. At Express Med Spa, microneedling is performed by licensed medical providers across our Chicagoland locations using the professional CytoPen® device, with options to match your goals: standard microneedling for the face, neck, and body, Sublative radiofrequency microneedling for deeper remodeling and skin tightening, and enhancement add-ons like PRP and stem cell growth factor. Below you will find how each option works, what it treats, what it costs, and where to book microneedling near you.
NAD+ Injections
NAD+ injections replenish cellular energy. Each shot delivers nicotinamide adenine dinucleotide (NAD+) directly into the body to support mental clarity, metabolism, and healthy aging at the cellular level. At Express Med Spa, NAD+ injections are administered by licensed nurse practitioners across our Chicagoland locations as a quick, in-office alternative to a longer NAD+ IV drip. Here you will find how NAD+ injections work, what they cost, and where to book near you.
B12 Injections
B12 injections boost energy and metabolism. Each B12 shot delivers a concentrated dose of vitamin B12 to help your body convert food into energy, support red blood cell production, and ease fatigue. At Express Med Spa, B12 injections are administered by licensed nurse practitioners across our Chicagoland locations in a quick, in-office visit. Here you will find how B12 shots work, what they cost, and where to book near you.
Lipotropic Injections
Lipotropic injections accelerate fat metabolism. Each skinny shot combines fat-metabolizing amino acids, methionine, inositol, and choline, with B vitamins to help your body break down fat, support liver function, and sustain energy during weight loss. At Express Med Spa, lipotropic injections are administered by licensed nurse practitioners across our Chicagoland locations, often alongside a medical weight-loss plan. Here you will find how the skinny shot works, what it costs, and where to book near you.
PRP Hair Restoration
If your hair is thinning and over-the-counter products are not helping, PRP may be worth a closer look. At Express Med Spa, our nurse practitioners offer PRP and PRF hair restoration - in-office injections that use your own blood platelets to stimulate thinning hair - for both men and women. PRP works best for early-to-moderate pattern hair loss while the follicles are still active, and we will be honest with you: it is not a hair transplant, it is not a permanent cure, and results build gradually over a series of sessions. Every plan starts with a free consultation, led by Stefanie Drozd, MSN, APRN.
Face Laser Hair Removal
If you are tired of waxing, threading, or tweezing unwanted hair on your upper lip, chin, or cheeks, laser hair removal on the face offers a longer lasting option. At Express Med Spa, facial laser hair removal is performed by our nurse practitioners using medical-grade laser technology to gently reduce unwanted facial hair over a series of sessions. It is a safe, effective choice for many skin tones, and every plan begins with a consultation so we can match the treatment to your skin and hair.
Acne Scar Treatment
If past breakouts have left scars, professional treatment can make a real, lasting difference in how your skin looks and feels. At Express Med Spa, our nurse practitioners treat acne scars with microneedling, sublative radiofrequency microneedling, and chemical peels, matched to your scar type. We will be honest with you about results: the right plan can significantly improve acne scars over a series of treatments, but no treatment erases them completely, and some deep scars are better served by a dermatologist. Every plan begins with a free consultation with Stefanie Drozd, MSN, APRN.
Acne Treatment
If acne is not responding to drugstore products, professional in-office treatment can help. At Express Med Spa, our nurse practitioners treat acne with a combination of medical-grade chemical peels, professional extractions, cortisone injections for painful cysts, and customized acne facials, matched to your skin and the type of acne you have. Every plan starts with a free consultation, and for moderate, severe, or cystic acne we will be honest with you about when a dermatologist should be part of your care. Treatment is led by Stefanie Drozd, MSN, APRN.
Chemical Peel
A chemical peel is a medical-grade resurfacing treatment that lifts away dull, damaged surface skin to reveal a brighter, smoother, more even complexion underneath. At Express Med Spa, our nurse-administered VI Peel and Glow Peel treatments are tailored to your skin and your goals, whether that is fading sun and age spots, calming acne, softening fine lines, or simply restoring a healthy glow. Care is available at all four of our Chicagoland locations: La Grange, Frankfort, Shorewood, and Mount Greenwood.
IPL Photofacial
IPL photofacial is one of the most requested skin rejuvenation treatments at Express Med Spa. Our nurse practitioner-led team uses the FDA-cleared Candela elos system to fade sun spots, calm redness, and even out skin tone, with little to no downtime.
Dermaplaning Facial in Chicagoland
A dermaplaning facial at Express Med Spa uses a sterile surgical blade to lift away dead surface skin and peach fuzz in a single visit, leaving skin instantly smoother and makeup sitting flatter. Our licensed esthetician performs every treatment at all four Chicagoland locations, with no required downtime.
VI Peel in Chicagoland
The VI Peel is a medical-grade chemical peel that resurfaces the top layers of skin to improve the appearance of sun and age spots, uneven tone, acne-prone skin, and early fine lines. It is formulated to work comfortably across a wide range of skin tones, with a predictable peeling cycle that runs about a week. Our nurse-practitioner-led team offers the VI Peel at all four Chicagoland locations: La Grange, Frankfort, Shorewood, and Mount Greenwood.
RF Skin Tightening in Chicagoland
RF skin tightening heats the deeper layer of the skin to contract existing collagen and prompt your body to build more, firming the jawline, neck, and body without surgery. Our nurse-practitioner-led team performs it with the Sublime applicator on the Candela elos Plus at all four Chicagoland locations.
Skin Tag and Mole Removal in Chicagoland
Skin tags, raised cosmetic moles, and milia removed with the Dion plasma pen, with no scalpel and no stitches. Treatment starts at $95, and pricing is banded by how many spots are treated in one visit. Available at all four Express Med Spa locations across Chicagoland.
Emsella Chair in Mount Greenwood, Chicago
Non-surgical pelvic floor strengthening on the BTL Emsella chair at our Mount Greenwood clinic. You stay fully clothed, the session runs 28 minutes, and there is no downtime at all. FDA cleared for urinary incontinence, starting from $199 per session.
Stem Cell Facial (STEMfacial)
The Stem Cell Facial pairs CytoPen microneedling with a proprietary STEMfacial growth factor matrix, offered at all four nurse-practitioner-led Express Med Spa clinics across Chicagoland.
Microdermabrasion Facial (Nano Tip)
A microdermabrasion facial polishes away the dull, dead cell layer sitting on the surface of your skin, so what shows through is smoother, brighter, and readier for your skincare. Express Med Spa performs it with a needle-free, crystal-free Nano Tip cartridge on the CytoPen S2, at all four Chicagoland clinics.
Microneedling with PRP in Chicagoland
Microneedling with PRP pairs collagen induction therapy with platelet-rich plasma drawn from your own blood. A small sample is spun in a centrifuge to separate the plasma, and that plasma is then used as the glide on your skin while the CytoPen creates thousands of controlled micro-channels. Because the channels are open as the plasma passes over them, your own platelet growth factors reach the layer of skin where collagen is rebuilt instead of sitting on the surface. It is the enhancement most often chosen for atrophic acne scars, uneven texture and early crepiness, and it is the treatment most people mean when they search for a vampire facial. At Express Med Spa it is a $195 add-on to any microneedling service, performed by licensed medical providers at all four Chicagoland clinics.
Sublative RF Microneedling in Chicagoland
Sublative RF microneedling resurfaces skin with fractional radiofrequency energy. The Sublative applicator on our Candela elos Plus platform presses a grid of tiny electrode points against the skin and fires bipolar RF energy between them, creating controlled micro-injuries that reach the upper dermis while leaving most of the surface intact to speed healing. Because radiofrequency does not target pigment, it can be used across a wide range of skin tones. It is the resurfacing option our nurse-practitioner-led team most often recommends for acne scarring, rough or uneven texture, enlarged-looking pores and fine lines. Sessions are $495 for the face or one body area, performed by licensed medical providers at all four Chicagoland clinics.
Laser Tattoo Removal
Fade or remove unwanted ink with FDA-cleared Q-switched Nd:YAG laser tattoo removal at Express Med Spa in Frankfort, IL, with pricing that starts from $75 per session based on your tattoo's size.
Laser Hair Removal in Chicagoland
Shaving every other day, rebooking a wax every few weeks, and fighting ingrown hairs adds up over a year. At Express Med Spa, our nurse-practitioner-led team treats the face and body on a medical-grade Candela elos Plus laser, delivering permanent hair reduction over a short series of sessions at four Chicagoland clinics.
Menopause and Perimenopause Hormone Therapy in Chicagoland
Menopause and perimenopause hormone therapy at Express Med Spa is nurse-practitioner-led. Your first visit is a consultation with a physical exam and a hormone panel, and your prescription recommendations follow once results are back, with in-office estradiol injections available to established patients at all four Chicagoland clinics.
Testosterone Replacement Therapy (TRT) in Chicagoland
Lab-guided testosterone replacement therapy from the nurse-practitioner-led team at Express Med Spa, available as weekly injections or as pellets placed every 4 to 6 months. Treatment begins only after bloodwork confirms a testosterone deficiency, and your dose is adjusted from follow-up labs rather than from how you feel alone.
DaVinci Teeth Whitening in Chicagoland
A cosmetic whitening session built around the DaVinci system, a mineral based whitening gel and blue light equipment that the manufacturer markets as bleach free. About 60 minutes, $175, at all four Express Med Spa clinics. Most clients lighten three to five shades, though individual results vary.
Glutathione Injections in Chicagoland
Glutathione is an antioxidant compound your body already makes and uses inside nearly every cell. An intramuscular glutathione injection delivers a measured dose in a short in-office visit, with no IV line and without relying on digestive absorption. Our nurse practitioners review your health history and your goals first. Glutathione injections start at $55 at all four Chicagoland clinics.
Hormone Replacement Therapy in Chicagoland
Lab guided hormone replacement therapy for women and men, prescribed and monitored by our nurse practitioners at all four Express Med Spa clinics. Every plan starts with an office visit, a physical exam and a full hormone panel, so your dose is set by your own numbers rather than by a questionnaire.
How to Get Rid of Bunny Lines with Xeomin | Quick Nose Wrinkle Fix at Express Med Spa La Grange

Med Spa Blog
How to Get Rid of Bunny Lines with Xeomin (and Botox)

Watch: Why Our Nurse Injector Switched to Xeomin | Xeomin vs. Botox

Xeomin vs. Botox: Differences, Longevity, Cost, and Why Injectors Switch

What Facial Balancing Actually Means

Facial Balancing: What It Is and Which Areas Are Treated

Botox’s Biggest Misconception: It Won’t Fix Every Wrinkle

Dynamic vs. Static Wrinkles: Which Botox Fixes and Which Need Filler

Locations
Where Jackie Practices
- 09.24.26
GLP-1 vs. Phentermine: Which Weight Loss Medication Fits You?


- 09.24.26
Who Qualifies for Weight Loss Injections? A Free Consult Decides (Video)


- 09.23.26
When to Start Preventative Botox (Baby Botox): Age, Units, and Pricing


- 09.22.26
Microneedling with PRP Cost: Face, Acne Scars, and What You Actually Pay for Results


- 09.21.26
Botox for TMJ: What It Helps, What It Cannot Fix, and How Many Units You Need


- 09.19.26
Who Is a Good Candidate for Laser Hair Removal? (Video)















































