Alexa Ramos

Patient Coordinator

Patient Coordinator | Express Med Spa Chicago & Frankfort

Alexa Ramos is part of the first impression you get when you walk into Express Med Spa. As a PreMed student studying Biology and Chemistry at Aurora University, she brings a genuine love for both medicine and aesthetics—and it shows in every patient interaction.

“Talking to patients is my favorite part. I love making people feel seen and supported from the start.”

About Alexa

Alexa is pursuing a degree in Biology with a Chemistry minor as part of her PreMed track. She sees her work at Express Med Spa as the perfect blend of science and human connection. Whether you’re checking in, asking a question, or unsure where to start—she’s often the first voice of reassurance you’ll hear.

She’s trained in AED, CPR, Barbicide sanitation, Bloodborne Pathogens, and HIPAA—backed by a serious commitment to patient safety and confidentiality.

Why Patients Appreciate Alexa

  • Warm energy at check-in. Patients often mention how comfortable and welcomed they feel right away.
  • Helpful and patient-focused. Alexa takes the time to answer questions or connect you with the right provider.
  • Grounded in healthcare. With her PreMed background, Alexa brings knowledge and professionalism to the front desk.
  • Multiple locations. You might meet Alexa in either Chicago – Mount Greenwood or Frankfort.

Quick Facts

RolePatient Coordinator
EducationAurora University (Biology major, Chemistry minor – PreMed)
CertificationsAED, CPR, Barbicide, Bloodborne Pathogens, HIPAA
LocationsChicago – Mount Greenwood, Frankfort
LinkedInView Profile

Say Hello at Check-In

Need help finding the right service or booking the next step? Alexa’s often your go-to contact. Visit her at our Chicago or Frankfort locations.


Chicagoland Med Spa Reviews 
Why Clients Trust Express Med Spa

Our licensed RN's, APRN's and estheticians have performed thousands of skin resurfacing treatments. Clients return to Express Med Spa for our gentle approach, advanced equipment, and personalized care across all four Chicagoland locations.

“Love Express Med Spa! Steph G is the best. Vicky at the front desk is a total sweetheart. I've been coming here for about 5 years now and never had a bad experience. Highly recommend!!”


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Jessica Davies
Google Review

“Express Med Spa Frankfort is a great place to go! Friendly service and they are very professional. I just had a facial done today and Jackie was the one who did my facial and she was fantastic. Very friendly and she did a great job. Will definitely be back soon! Highly recommend!”


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Faith Buralli
Google Review

“I started going to Express Medspa a year ago for laser hair removal, and now I'm down to once or twice a year. I'm so happy how my face looks now. I highly recommend Express Medspa. 💜”


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Jacqueline Bettenhausen
Google Review

“This team exceeds my expectations every time I walk in the door. They’re sincere with their care and I’m treated like a patient, not a customer. I was scared for years to try something new and am so thankful Express Med Spa was my first experience. 10/10 recommend!!”


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Becky Crea
Google Review

“Stefanie is awesome! She did my lip flip i was so nervous but I was in LOVE with the results. I loved them so much i just came back from getting my second lip flip months later! The Frankfort and Mount Greenwood location are both beautiful. If you’re thinking about going JUST DO IT.”


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Adriana Clark
Google Review

“I love coming to Express MedSpa Chicago and seeing Kim! I was reluctant for a long time to get Botox because of finding someone I could trust with my face. Kim’s expertise, knowledge, and laid back personality put me at ease immediately. I completely trust Kim and have been a loyal client for two years now. I truly enjoy my visits at Express MedSpa with Kim and wouldn’t go anywhere else!”


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Katie Kistner
Google Review

Chicagoland Medical Spa 
Express Med Spa locations

Express Med Spa serves the greater Chicago southwest suburbs with four locations
in Frankfort (Will County), La Grange (Cook County), Chicago Mount Greenwood,
and Shorewood. Each clinic is led by a licensed nurse practitioner offering
Botox, dermal fillers, laser hair removal, AquaFacials, chemical peels, and
medical weight loss programs. Find expert aesthetic care close to home, no
downtown commute required.

Each Express Med Spa location is led by a board-certified nurse practitioner
with advanced training in aesthetic medicine. Founded by Stefanie Drozd, MSN-APRN,
our clinics provide medical-grade treatments with personalized care whether
you're in Will County, Cook County, or southwest Chicago. From Botox and dermal
fillers to laser treatments and medical facials, we're your trusted partner for
natural-looking results.