Medical Assistant
Medical Assistant & Weight Loss Advocate at Express Med Spa
Before she ever joined the clinical team, Jackie Umgelder was a client at Express Med Spa. Struggling with her weight and emotional well-being, Jackie made the brave decision to try GLP-1 weight loss injections. In just 9 months, she lost 130 pounds, transformed her health, and reignited her purpose.
“My journey is proof of what’s possible with the right support and tools. I am no one special. If I can do it, so can you.”
Now, Jackie is a Lead Medical Assistant at Express Med Spa in Mount Greenwood (Chicago) and Frankfort, where she walks alongside others pursuing similar transformations.
Jackie’s Weight Loss Journey: From Client to Caregiver
Jackie’s story isn’t one of overnight success or filtered perfection. It’s one of consistency, courage, and deep personal accountability. With the clinical guidance of the Express Med Spa team, she embraced:
- Lifestyle coaching and habit shifts
- Regular check-ins and support from providers who genuinely cared
As she lost over 100 pounds, Jackie gained something else: a calling.
“This isn’t about chasing skinny. It’s about reclaiming your energy, your health, and your life.”
Services Jackie Supports
As a Lead Medical Assistant, Jackie now plays an integral role in:
GLP-1 weight loss injections Protocols
Jackie supports patient progress through our GLP-1 programs by assisting with:
- Dosing education
- Progress tracking
- Lifestyle habit reinforcement
Vitamin & Metabolism Support
- B12 injections for fatigue, immunity, and metabolism
- Patient encouragement and realistic planning
Skin & Aesthetic Support
- AquaFacial treatments for glow and hydration
- Chemical peels for discoloration and clarity
- Dermaplaning for smooth texture
- PRP treatments for collagen and renewal
- Laser hair removal and radio frequency skin tightening
Why Patients Trust Jackie
Jackie isn’t someone reading from a script. She’s lived the weight loss rollercoaster. Her compassion isn’t performative—it’s personal. She knows what it feels like to:
- Step on the scale and feel defeated
- Wonder if anything will ever work
- Want to give up before you even start
That’s exactly why patients request Jackie by name when beginning their weight management journey.
She brings:
- Empathy rooted in experience
- Accountability without judgment
- Inspiration grounded in reality
Med Spa Locations
Jackie is available by appointment at:
Serving patients from Beverly, Evergreen Park, Mokena, and beyond.
FAQs
Did Jackie really lose 130 pounds?
Yes. Jackie lost 130 pounds in 9 months using GLP-1 weight loss injections. Her journey is now part of how she educates and supports current patients.
Can I talk with Jackie during my consultation?
Absolutely. Jackie is a key member of the medical support team and often participates in weight loss and skin care consults.
Does Jackie provide other support beyond weight loss?
Yes. Jackie helps facilitate:
- Post-procedure care for chemical peels, laser, and microneedling
- B12 energy shots
- Coordination of treatments with nurse injectors and estheticians
Book with Jackie
Whether you’re ready to start your weight loss journey or want help with skin and wellness services, Jackie brings care rooted in real-life results.
🔹 Book at Express Med Spa Mount Greenwood
🔹 Book at Express Med Spa Frankfort
EXPRESS MED SPA LOCATIONS

Express Med Spa Frankfort, IL
Our Express Med Spa Frankfort
clinic serves Will County with nurse practitioner-led Botox,
fillers, GLP-1 weight loss,
and laser hair removal.
Frankfort, IL
60423
(877) 363-3772


Express Med Spa Shorewood, IL
Our Express Med Spa Shorewood
clinic serves Joliet, Plainfield, and the I-80 corridor
with injectables, GLP-1 weight loss,
and skin care.
Shorewood, IL
60404
(877) 363-3772


Express Med Spa La Grange, IL
Our Express Med Spa La Grange
clinic serves the western suburbs with Botox, fillers,
IV therapy,
and GLP-1 medical weight loss.
La Grange, IL
60525
(708) 847-0872


Express Med Spa Mount Greenwood, Chicago IL
Our Express Med Spa Mount Greenwood
clinic serves Chicago's South Side and southwest Cook County
with nurse practitioner-led injectables, GLP-1 weight loss,
and advanced aesthetics.
Chicago, IL
60655
(877) 363-3772
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