Jackie Umgelder

Medical Assistant

Medical Assistant & Weight Loss Advocate at Express Med Spa

Before she ever joined the clinical team, Jackie Umgelder was a client at Express Med Spa. Struggling with her weight and emotional well-being, Jackie made the brave decision to try GLP-1 weight loss injections. In just 9 months, she lost 130 pounds, transformed her health, and reignited her purpose.

“My journey is proof of what’s possible with the right support and tools. I am no one special. If I can do it, so can you.”

Now, Jackie is a Lead Medical Assistant at Express Med Spa in Mount Greenwood (Chicago) and Frankfort, where she walks alongside others pursuing similar transformations.

Jackie’s Weight Loss Journey: From Client to Caregiver

Jackie’s story isn’t one of overnight success or filtered perfection. It’s one of consistency, courage, and deep personal accountability. With the clinical guidance of the Express Med Spa team, she embraced:

  • Lifestyle coaching and habit shifts
  • Regular check-ins and support from providers who genuinely cared

As she lost over 100 pounds, Jackie gained something else: a calling.

“This isn’t about chasing skinny. It’s about reclaiming your energy, your health, and your life.”

Services Jackie Supports

As a Lead Medical Assistant, Jackie now plays an integral role in:

GLP-1 weight loss injections Protocols

Jackie supports patient progress through our GLP-1 programs by assisting with:

  • Dosing education
  • Progress tracking
  • Lifestyle habit reinforcement

Vitamin & Metabolism Support

  • Patient encouragement and realistic planning

Skin & Aesthetic Support

Why Patients Trust Jackie

Jackie isn’t someone reading from a script. She’s lived the weight loss rollercoaster. Her compassion isn’t performative—it’s personal. She knows what it feels like to:

  • Step on the scale and feel defeated
  • Wonder if anything will ever work
  • Want to give up before you even start

That’s exactly why patients request Jackie by name when beginning their weight management journey.

She brings:

  • Empathy rooted in experience
  • Accountability without judgment
  • Inspiration grounded in reality

Med Spa Locations

Jackie is available by appointment at:

Serving patients from Beverly, Evergreen Park, Mokena, and beyond.

FAQs

Did Jackie really lose 130 pounds?

Yes. Jackie lost 130 pounds in 9 months using GLP-1 weight loss injections. Her journey is now part of how she educates and supports current patients.

Can I talk with Jackie during my consultation?

Absolutely. Jackie is a key member of the medical support team and often participates in weight loss and skin care consults.

Does Jackie provide other support beyond weight loss?

Yes. Jackie helps facilitate:

  • Post-procedure care for chemical peels, laser, and microneedling
  • B12 energy shots
  • Coordination of treatments with nurse injectors and estheticians

Book with Jackie

Whether you’re ready to start your weight loss journey or want help with skin and wellness services, Jackie brings care rooted in real-life results.

🔹 Book at Express Med Spa Mount Greenwood
🔹 Book at Express Med Spa Frankfort


Chicagoland Med Spa Reviews

What Clients Say About Jackie Umgelder

  • Amanda Schlagel
    Jackie & Tammy were absolutely amazing! Took my 7 year old to get her ears pierced for the 1st time after she got scared going to a tattoo parlor. Everyone was SO friendly & explained step by step what was happening to make her feel comfortable. She got a little mirror & picked a prize from the toy chest! I had 3 different neighbors recommend this Med Spa & would also HIGHLY recommend! Very impressed
    Amanda Schlagel
    Google Review
  • Kristina Rotroff
    I love Jackie! She’s always gentle with my daughters. We only go to Express Medspa in Frankfort for their piercings.
    Kristina Rotroff
    Google Review
  • Bella Nawrocki
    Me and my best friend went for our triples, we got our seconds last year at this place and Jackie is amazing! We went to her both times and made the experience so fun and relaxing. She was the best!
    Bella Nawrocki
    Google Review
  • Julie Ernst
    Took my 3 yr old here to get her ears pierced, and Jackie is absolutely a gem!! She made it such a fun experience for my daughter and I, 10/10 recommend!!
    Julie Ernst
    Google Review
  • Helen Wheeler
    Express Med Spa is simply the best!! The best decision I ever made!! You have to go to see Jackie!!
    Helen Wheeler
    Google Review
  • Ashley Boone
    Highly recommend Jackie! She answered all my questions and was super down to earth. There are a bunch of option for GLP1's online and I'm happy with my decision. Reasonable price also. Thanks again!
    Ashley Boone
    Google Review
  • Katie Miller
    Jackie was fantastic! Highly recommend! My daughter loves her new ear piercing 😀 Glad we chose here.
    Katie Miller
    Google Review
  • Maureen D
    Jackie is really sweet and down to earth. After reading the really great reviews about her on google I decided to give the GLP1 a shot. It works. There’s a reason why everyone and their mother is on them. They really do work.
    Maureen D
    Google Review
  • Jackie Umgelder
    If you’re looking for weight loss solutions look no further. Their weight loss services are affordable and truly work. What sets them apart is that they are real people with real stories and proven success. Jackie one of the providers below.
    Jackie Umgelder
    Google Review
  • Heather Strass
    Great Facility! I personally see Jackie at Express medspa and let me tell you, she is one of the most personable and down to earth people I have ever met. The care and kindness she puts into making her clients feel comfortable is unmeasurable. Always greets me with a smile and a warm hello. I highly recommend visiting express medspa for their variety of services but if you want exceptional customer service…she’s your gal. I wish I could give her 10 stars. She is more than deserving of them. Dont believe me?! Make that appointment and ask for Jackie ♥️ Thank you express medspa! Your whole team is wonderful (she’s just my favorite)! -Heather
    Heather Strass
    Google Review
  • Kaitlin Knapp
    Shoutout to Jackie at Express Med Spa! She is seriously the sweetest medical assistant ever. From the moment I came in, she made me feel so comfortable and cared for. She’s super professional but also so friendly—it felt like I was chatting with a friend the whole time.Jackie explained everything clearly, kept checking in to make sure I was okay, and just made the whole experience stress-free. You can tell she genuinely cares about her patients and goes above and beyond to make sure you feel taken care of.If you get the chance to work with Jackie, you’re in great hands! She makes the spa experience 100x better. 💖
    Kaitlin Knapp
    Google Review
  • Kristina Lia
    Jackie is a PHENOMENAL provider! She is extremely knowledgeable, has great bedside manner, is relatable and kind. Most importantly she is a girls girl! She is supportive & will always have your back! From facials to weight loss, ear piercings & tattoo removal she will make sure you have the best experience possible. Book with her, you wont regret it!
    Kristina Lia
    Google Review

    Chicagoland Medical Spa

    EXPRESS MED SPA LOCATIONS

    Experience our expert aesthetic treatments and personalized care at our convenient Express Med Spa locations. Whether you're looking for Botox, weight loss programs, or laser hair removal, we provide advanced beauty and wellness services across our four premier locations.
    Express Med Spa Shorewood IL medical spa exterior serving patients from Joliet, Plainfield, and Will County.

    Express Med Spa Frankfort, IL

    Our
    clinic serves Will County with nurse practitioner-led Botox,
    fillers, GLP-1 weight loss,
    and laser hair removal.

    11 S White St #104
    Frankfort, IL
    60423
    (877) 363-3772


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    Express Med Spa Shorewood IL medical spa exterior serving patients from Joliet, Plainfield, and Will County.

    Express Med Spa Shorewood, IL

    Our
    clinic serves Joliet, Plainfield, and the I-80 corridor
    with injectables, GLP-1 weight loss,
    and skin care.

    707 W Jefferson St Ste M
    Shorewood, IL
    60404
    (877) 363-3772


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    Exterior view of Express MedSpa La Grange clinic building showcasing modern medical spa facility.

    Express Med Spa La Grange, IL

    Our
    clinic serves the western suburbs with Botox, fillers,
    IV therapy,
    and GLP-1 medical weight loss.

    320 W Burlington Ave
    La Grange, IL
    60525
    (708) 847-0872


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    Exterior view of Express MedSpa clinic in Mount Greenwood Chicago showing the medical spa building.

    Express Med Spa Mount Greenwood, Chicago IL

    Our Express Med Spa Mount Greenwood
    clinic serves Chicago's South Side and southwest Cook County
    with nurse practitioner-led injectables, GLP-1 weight loss,
    and advanced aesthetics.

    3314 W 111th St
    Chicago, IL 
    60655
    (877) 363-3772


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    Each medical spa location is led by a licensed Nurse Practitioner, with a focus on safe, results-driven care.