Meet Vicki Gaffney, Your Welcome Guide at Express Med Spa Frankfort

If you’ve visited our Frankfort location, chances are you’ve already met Vicki Gaffney. With nearly 4 years at Express Med Spa, Vicki has been part of the growth of our community-based clinics. She brings warmth, reliability, and a genuine care for each client that walks through the door.

“I love getting to know everyone who comes in. We keep things personal and relaxed—that’s what makes us different.”

Vicki isn’t a provider, but she’s often the one making your entire experience easier. From coordinating schedules to checking you in with a smile, her role is the backbone of a stress-free visit.

What Vicki Helps With

Friendly Answers to Real Questions

Patients often ask about things like:

“What’s the difference between Botox and Xeomin?”
“Will I need downtime after a chemical peel?”
“Can I bundle services like facials and B12 shots?”

Vicki doesn’t just hand you a brochure—she gives real answers, and connects you to the best expert on our team.

Personalized Help for Busy Clients

Need to reschedule a AquaFacial last-minute or juggle appointments between our Shorewood and La Grange offices? Vicki makes it happen with ease.

Why Patients Appreciate Vicki

She remembers your name and what treatment you’re trying next.
She’s calm when schedules get hectic.
She explains intake forms in plain language.
She knows who to recommend for everything from microneedling to radiofrequency skin tightening.

Fast Facts About Vicki


Role	Patient Coordinator
Location	Frankfort, IL
Years with EMS	4+
Strengths	Scheduling, friendly communication, client comfort

Common Questions

Can Vicki help me understand which provider I should see? Yes. She helps match you based on your goals, location, and availability.

Does she handle memberships or financing? While our managers handle financial setup, Vicki can walk you through the basics or connect you to the right person.

Does Vicki speak Spanish? While Vicki does not, she will gladly help connect you with a bilingual team member like Erica Lagunas.

Let Vicki Help You Feel at Home

If you’re scheduling your first appointment, or just want someone kind to answer your questions, ask for Vicki when you call or visit the Frankfort clinic.

🔹 Book Your Visit to Express Med Spa – Frankfort

Chicagoland Med Spa Reviews

Why Clients Trust Express Med Spa

Our licensed RN's, APRN's and estheticians have performed thousands of skin resurfacing treatments. Clients return to Express Med Spa for our gentle approach, advanced equipment, and personalized care across all four Chicagoland locations.

“Love Express Med Spa! Steph G is the best. Vicky at the front desk is a total sweetheart. I've been coming here for about 5 years now and never had a bad experience. Highly recommend!!”

Jessica Davies

Google Review

“Express Med Spa Frankfort is a great place to go! Friendly service and they are very professional. I just had a facial done today and Jackie was the one who did my facial and she was fantastic. Very friendly and she did a great job. Will definitely be back soon! Highly recommend!”

Faith Buralli

Google Review

“I started going to Express Medspa a year ago for laser hair removal, and now I'm down to once or twice a year. I'm so happy how my face looks now. I highly recommend Express Medspa. 💜”

Jacqueline Bettenhausen

Google Review

“This team exceeds my expectations every time I walk in the door. They’re sincere with their care and I’m treated like a patient, not a customer. I was scared for years to try something new and am so thankful Express Med Spa was my first experience. 10/10 recommend!!”

Becky Crea

Google Review

“Stefanie is awesome! She did my lip flip i was so nervous but I was in LOVE with the results. I loved them so much i just came back from getting my second lip flip months later! The Frankfort and Mount Greenwood location are both beautiful. If you’re thinking about going JUST DO IT.”

Adriana Clark

Google Review

“I love coming to Express MedSpa Chicago and seeing Kim! I was reluctant for a long time to get Botox because of finding someone I could trust with my face. Kim’s expertise, knowledge, and laid back personality put me at ease immediately. I completely trust Kim and have been a loyal client for two years now. I truly enjoy my visits at Express MedSpa with Kim and wouldn’t go anywhere else!”