Vicki Gaffney

Patient Coordinator

Meet Vicki Gaffney, Your Welcome Guide at Express Med Spa Frankfort

If you’ve visited our Frankfort location, chances are you’ve already met Vicki Gaffney. With nearly 4 years at Express Med Spa, Vicki has been part of the growth of our community-based clinics. She brings warmth, reliability, and a genuine care for each client that walks through the door.

“I love getting to know everyone who comes in. We keep things personal and relaxed—that’s what makes us different.”

Vicki isn’t a provider, but she’s often the one making your entire experience easier. From coordinating schedules to checking you in with a smile, her role is the backbone of a stress-free visit.


What Vicki Helps With

Friendly Answers to Real Questions

Patients often ask about things like:

  • “What’s the difference between Botox and Xeomin?”

  • “Will I need downtime after a chemical peel?”

  • “Can I bundle services like facials and B12 shots?”

Vicki doesn’t just hand you a brochure—she gives real answers, and connects you to the best expert on our team.

Personalized Help for Busy Clients

Need to reschedule a AquaFacial last-minute or juggle appointments between our Shorewood and La Grange offices? Vicki makes it happen with ease.


Why Patients Appreciate Vicki

  • She remembers your name and what treatment you’re trying next.

  • She’s calm when schedules get hectic.

  • She explains intake forms in plain language.

  • She knows who to recommend for everything from microneedling to radiofrequency skin tightening.


Fast Facts About Vicki

  
RolePatient Coordinator
LocationFrankfort, IL
Years with EMS4+
StrengthsScheduling, friendly communication, client comfort

Common Questions

Can Vicki help me understand which provider I should see? Yes. She helps match you based on your goals, location, and availability.

Does she handle memberships or financing? While our managers handle financial setup, Vicki can walk you through the basics or connect you to the right person.

Does Vicki speak Spanish? While Vicki does not, she will gladly help connect you with a bilingual team member like Erica Lagunas.


Let Vicki Help You Feel at Home

If you’re scheduling your first appointment, or just want someone kind to answer your questions, ask for Vicki when you call or visit the Frankfort clinic.

🔹 Book Your Visit to Express Med Spa – Frankfort


Chicagoland Med Spa Reviews

What Clients Say About Vicki Gaffney

  • Jody Roark
    Vicki is always so helpful and welcoming when I come there. And Steph G is an amazing nurse injector!
    Jody Roark
    Google Review
  • David Sabotka, Jr
    A Testament to Excellence: My Journey with Express Med SpaExpress Med Spa stands unrivaled as the premier destination for aesthetic and cosmetic excellence. I proudly consider myself "the OG Client," having discovered this gem when they first opened their doors in downtown Frankfort during the height of COVID-19—a time when medical spas were scarce and appointments nearly impossible to secure amidst the pandemic chaos.Yes, I'm vain, and I own it unapologetically. There's nothing wrong with investing in your appearance and waging an aggressive campaign against aging. If you're seeking world-class results delivered with impeccable precision and white-glove service, Express Med Spa is your destination.The Visionary Behind Their BrandMedical Director Stephanie is nothing short of extraordinary. Her expertise in cosmetic injections and cutting-edge anti-aging protocols is matched only by her artistic vision and unwavering commitment to perfection. She cultivates a culture of excellence, training her nurse injectors to embody the same meticulous standards she demands of herself. Stephanie is uncompromising—mediocrity simply isn't tolerated. She ensures every client experience exceeds expectations, guaranteeing you leave feeling red-carpet ready and absolutely radiant.Unparalleled in the IndustryHaving visited between 15 and 20 medical spas, I know, a bit obsessive: I can confidently say none compare to Express Med Spa's elite level of service and flawless execution. Too often, other facilities fall short—whether through careless mistakes, post-procedure complications, or subtle disappointments that chip away at expectations. As someone exceptionally particular and discerning about who touches my face and what treatments I receive, I can attest that Express Med Spa has never once failed to deliver perfection.My Signature TreatmentsMy regular regimen includes: neurotoxin injections, VI Peels, radiofrequency treatments, microneedling with salmon DNA and exosomes, and PRP therapy for hair restoration. Most recently, I underwent jawline contouring for enhanced definition in my branding photos. The results surpassed even my highest expectations—I genuinely couldn't believe how phenomenal I looked. Stephanie's work was transformative. This is precisely why she's the best in the business.Cosmetic enhancement is both a gift and an art form. Training alone doesn't create mastery—it requires innate talent, and Stephanie possesses it in abundance. Her nursing team reflects that same exceptional caliber.The Heart of the ExperienceI must also recognize Vicki, the manager and customer service director, whose warmth and enthusiasm create an atmosphere of genuine care. Her greeting alone transforms the experience, offering a sanctuary from life's stresses. Every visit becomes a mini-escape, made all the more special by both Vicki and Stephanie's presence. I've also had the pleasure of receiving treatment from Jen, one of Stephanie's nurse injectors, who was equally outstanding—as is the entire team.The Bottom LineI wouldn't trust anyone else in this region with my aesthetic needs. Express Med Spa delivers results that are simply unattainable elsewhere. At 42 years old (or thereabouts—Stephanie would need to check my chart at this point), I'm actively reversing my biological clock. People consistently tell me I look 22, and that's entirely thanks to Stephanie's long-term care and expertise. Under her guidance, I experience zero anxiety and complete confidence. I trust her judgment implicitly, and I always leave looking absolutely phenomenal.Thank you, Express Med Spa, for your unwavering excellence and for never once letting me down.
    David Sabotka, Jr
    Google Review
  • Jessica Davies
    Love Express Med Spa! Steph G is the best. Vicky at the front desk is a total sweetheart. I've been coming here for about 5 years now and never had a bad experience. Highly recommend!!
    Jessica Davies
    Google Review
  • sydney
    Highly recommend! I see Stephanie G for laser treatments. She’s efficient and very knowledgeable. All the staff is always so friendly, especially Vicki at the front desk. I recommend Express for any med spa needs!
    sydney
    Google Review
  • Lizzie Gaffney
    Vicki - the front desk receptionist is so sweet and welcoming! She makes scheduling and checking out super easy!
    Lizzie Gaffney
    Google Review
  • Connor Morgan
    Had the most amazing experience here!! Had an appointment with Mary Kate to get Botox and I’m loving my results! Vicki the receptionist was so friendly and helpful 🤍 I highly recommend this place to anyone looking for their new favorite Med Spa. Loved everything about Express Med Spa & looking forward to my next appointment!! Thanks for making me feel beautiful!
    Connor Morgan
    Google Review

    Chicagoland Medical Spa

    EXPRESS MED SPA LOCATIONS

    Experience our expert aesthetic treatments and personalized care at our convenient Express Med Spa locations. Whether you're looking for Botox, weight loss programs, or laser hair removal, we provide advanced beauty and wellness services across our four premier locations.
    Express Med Spa Shorewood IL medical spa exterior serving patients from Joliet, Plainfield, and Will County.

    Express Med Spa Frankfort, IL

    Our Express Med Spa Frankfort
    clinic serves Will County with nurse practitioner-led Botox,
    fillers, GLP-1 weight loss,
    and laser hair removal.

    11 S White St #104
    Frankfort, IL
    60423
    (877) 363-3772


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    Express Med Spa Shorewood IL medical spa exterior serving patients from Joliet, Plainfield, and Will County.

    Express Med Spa Shorewood, IL

    Our Express Med Spa Shorewood
    clinic serves Joliet, Plainfield, and the I-80 corridor
    with injectables, GLP-1 weight loss,
    and skin care.

    707 W Jefferson St Ste M
    Shorewood, IL
    60404
    (877) 363-3772


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    Exterior view of Express MedSpa La Grange clinic building showcasing modern medical spa facility.

    Express Med Spa La Grange, IL

    Our Express Med Spa La Grange
    clinic serves the western suburbs with Botox, fillers,
    IV therapy,
    and GLP-1 medical weight loss.

    320 W Burlington Ave
    La Grange, IL
    60525
    (708) 847-0872


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    Express Med Spa Mount Greenwood, Chicago IL

    Our Express Med Spa Mount Greenwood
    clinic serves Chicago's South Side and southwest Cook County
    with nurse practitioner-led injectables, GLP-1 weight loss,
    and advanced aesthetics.

    3314 W 111th St
    Chicago, IL 
    60655
    (877) 363-3772


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    Each medical spa location is led by a licensed Nurse Practitioner, with a focus on safe, results-driven care.